By Ryan is committed to delivering your orders as fast and efficiently as possible. We also want the delivery of your products to be transparent and as honest as possible. Within Australia and New Zealand, your products will be sent via Australia Post from the Gold Coast & tracking information will be available to you during this process. Express postage is 1-2 working days, and standard post is 3-5 working days. We cannot take responsibility for delays once the product has been sent on our end.
High demand of the product may in turn result in low stock, and in turn may affect the shipping of your order. If this is the case, you will be notified.
If you have not received your item within 30 days of purchase, it is your responsibility to let us know so we can take matters into our own hands.